CUSTOMER CENTRICITY'S SILVER BULLET
In this journey, manufacturers realize service activities are central to securing business growth. Our research shows that services are a safe harbor during difficult market conditions.
of IME manufacturers suffer from a flat, if not declining, business
This is due to difficult economic conditions, with many major economies in recession, significantly impacting the discrete manufacturing industry as the majority of clients are adopting a wait-and-see approach, essentially reining in capital expenditure.
SERVING IS COMING TO THE RESCUE?